Effective Communication at Work Place
About the program
Effective communication is the cornerstone of successful interactions in both personal and professional settings. In today’s fast-paced and diverse workplace, mastering the art of communication is more critical than ever. This module, “Foundation of Communication and Workplace Interaction,” is designed to provide participants with a comprehensive understanding of the key elements that make communication effective, the various types of communication, and the process involved in transmitting messages clearly and accurately.
Participants will also explore the common pitfalls in communication and how to avoid them. Additionally, the module will delve into the different social and communication styles that individuals exhibit in the workplace, offering insights on how to tailor your communication approach to resonate with different personalities. Finally, we will cover the importance of voice modulation, body language, and how these non-verbal cues can enhance or hinder your communication efforts.
Learning Objective
Communication Fundamentals of Effective Communication
Understanding the core principles that drive clear and impactful communication.
Types of Communication
Exploring different forms of communication, including verbal, non-verbal, written, and visual.
Communication Process
Breaking down the stages of communication, from message creation to feedback reception.
Five Common Mistakes in Communication
Identifying and learning how to avoid typical errors that can derail communication efforts
Social and Communication Styles at the Workplace
Four Styles of Communication at the Workplace: Controller, Analyzer, Promoter, and Supporter
Examining the distinct communication styles and how they manifest in professional settings.
How to Communicate with Different Styles of Communication
Strategies for effectively interacting with colleagues who exhibit different communication preferences.
Voice Modulation and Body Language
Assertive Body Language
Developing a confident and assertive presence through your body language.
Calming Body Language
Techniques to convey calmness and control in stressful situations.
Voice Projection and Control
Mastering the art of voice modulation to enhance clarity and engagement.
Positive and Negative Body Language
Recognizing and utilizing body language to support positive interactions and avoid negative perceptions.
Modules
Module 1 - Foundation of Communication
- Fundamentals Of an effective communication - Type Of Communication - Communication Process - Five(5) common mistakes in communication
Module 2 - Social and Communication Styles at Workplace
- Four(4) styles of communication at workplace : Controller, Analyzer, Promoter and Supporter - How to communicate to people with different style of communication
Module 2 - Voice Modulation and Body Language
- Assertive Body Language - Calming Body Language - Voice projection and control - Positive and negative body language
Pn Atiqah Halim
Communication Coach
Course Include:
- Duration:
- 2 Days
- Course Levels
- Intermediate
- Student :
- -
- Session :
- 12 Hours
It’s easy to get started!
- Watchonline training lesson
- Complete a review quiz at the end
- Schedule your Admissions Flight!
HRDC Claimable
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